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Customer Service

Your account is never charged until your order ships. If you see any pending charge from GPM*PAINCAKES on your account prior to shipping, this is an authorization hold to ensure funds are available so your product can ship without delay.

Call Us

Our friendly team is here for you Monday – Friday 8am to 8pm EST

Email

If you have an existing order, please include your order # or the name & address on the order so we can better assist you.

24/7 Order Status

Track your order, update your information and more by visiting:

Billing FAQs

A: Your account is never charged until your order ships. If you see any pending charge from Wonder Bible or AS SEEN ON TV ITEM on your account prior to shipping, this is an authorization hold to ensure the funds are available so your product can ship without delay.

A: Once the return is processed, please allow up to 3-5 business days for your refund to apply to your payment method – timing can vary depending upon your banking institution

A: Sales tax is collected in select states as required by law.

Shipping FAQs

A: With valid payment, your order will ship on the next business day

A: Yes, you will receive a shipping confirmation email with tracking once your order ships, please add wonderbible@customerstatus.com as a safe sender.

A: Our standard shipping method is FedEx SmartPost

A: We currently ship to the US, Canada(with the exception of Quebec), Guam, Puerto Rico and the US Virgin Islands. Please note a $10 surcharge will apply to non-continental US orders. Additional import duties or taxes may apply, please check with your local agency for more information.

Order FAQs

A: You can check the status of your order 24 hours a day by visiting our site here, additionally you can always email us at www.customerstatus.com, please provide your order number or the name and address you used to place the order.

A: If you are dissatisfied with your purchase for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing and handling.

A: Starting the day your order is delivered.

A: We currently ship to the US, Canada(with the exception of Quebec), Guam, Puerto Rico and the US Virgin Islands. Please note a $10 surcharge will apply to non-continental US orders. Additional import duties or taxes may apply, please check with your local agency for more information.

A: To return an item, you must obtain a Return Authorization # (RA#) and return instructions. Please call us, and we will be happy to help you with that. Unauthorized or hand delivered returns will not be accepted.

Product FAQ

If this happens, your SD card could be missing or improperly installed. View our Troubleshooting Video for help on how to reinstall the SD card.

Yes, Wonder Bible works off a rechargeable battery. Battery & charger are included.

Yes! You can listen to the Wonder Bible using earphones by connecting to the audio jack.

Maximum recommended cold therapy session should not exceed 10 minutes. We recommend starting with 1 minute and Slowly increase chill & application times. Always wait at least 30 minutes between sessions.

Wonder Bible has 2 versions - New International Version and King James Version. There is also a Spanish translation and Children's Stores & Songs.

Helpful Videos